Vacancies

JOB Overview:
We are seeking a dedicated and professional individual to join our small engineering office. The successful candidate will be responsible for managing incoming calls, liaising with trade customers, processing sales orders, and supporting various administrative functions. This role requires excellent communication skills, good time management, and a polite telephone manner. Knowledge of Sage is advantageous, and training will be provided for our new MIE Solutions System.

Key Duties:

• Answer incoming calls and direct them to the appropriate recipients
• Welcome and assist visitors to the office
• Process and record sales orders accurately
• Send out order acknowledgements to customers
• Communicate with trade customers via phone and email regarding order queries and delivery schedules
• Issue Works Operation Bills and Sales Invoices
• Liaise with estimators and production departments to coordinate order progress
• Support administrative tasks as needed to ensure smooth office operations

Additional Information:

• The role is within a small team in an engineering environment
• Most sales are to established trade customers; no cold calling or targeted sales incentives involved
• Workwear is provided
• Flexibility is required to handle varying workload levels
• Full training will be provided for the MIE Solutions System

Qualifications

• Strong time management skills to prioritize tasks effectively
• Excellent communication skills for interacting with clients and team members
• Proficiency in Sage software for administrative and sales tasks
• Ability to multitask and handle various responsibilities in a fast-paced environment
• Previous experience in an office or sales administration role is preferred